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Some Roane County wastewater plant customers are complaining about having to pay for sewage treatment they do not use.
We see another flaw in the billing system.
Unlike many other utilities, the Roane County wastewater plant charges a flat fee for residential customers — no matter how much waste they produce.
That means that a family of five — perhaps with two working adults — pays the same as an elderly person who lives along on a limited, fixed income.
Where’s the fairness in that?
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