SCORE will present a three-session Customer Service Academy at the Roane County Chamber of Commerce at 1209 N. Kentucky St., Kingston.
The three sessions, free for up to two employees registered by Chamber members, will be from 2 to 4 p.m. Feb. 28, March 7 and 14. A $50 fee will be charged to others wishing to attend.
The Academy is designed to help employees in several ways:
• Understand how job performance impacts quality of life
• Develop skills that enhance customer satisfaction scores